At Pure Indulgence, we pride ourselves on providing you with the utmost client care and high quality of service to you, as a client, at all times:
1. You will receive friendly, courteous, prompt and efficient service at all time, from all staff members. 2. If you have an appointment with a staff member, they will see you within 5 minutes of you arriving. 3. We will be openly accessible at all times. 4. We will honour our commitments and guarantees. 5. We welcome your comments, suggestions, praises and feedback.